Template-type: ReDif-Paper 1.0 Author-Name: Sieben, I.J.P. Author-workplace-name: Research Centre for Educ and Labour Mark Author-Name: de Grip, A. Author-workplace-name: Research Centre for Educ and Labour Mark Author-Name: Longen, J. Author-Name: Sorensen, O. Title: Technology, Selection, and Training in Call Centers Series: ROA Research Memoranda Creation-Date: 20070101 Number: 004 File-URL: https://cris.maastrichtuniversity.nl/ws/files/662731/guid-3a11a554-9c9d-4698-b780-3dcc1d5b3a4b-ASSET1.0.pdf File-Format: application/pdf File-Size: 182973 Handle: Repec:unm:umaror:2007004 DOI: 10.26481/umaror.2007004