Template-type: ReDif-Paper 1.0 Author-Name: van Riel, A.C.R. Author-workplace-name: Marketing & Supply Chain Management Author-Name: Semeijn, J. Author-workplace-name: Marketing & Supply Chain Management Author-Name: Pauwels, P.F.J. Author-workplace-name: Marketing & Supply Chain Management Title: Online travel service quality: the importance of pre-transaction services Series: METEOR Research Memorandum Creation-Date: 20030101 Number: 033 File-URL: https://cris.maastrichtuniversity.nl/ws/files/1561368/guid-47b5609e-5e24-4e3d-82e3-da80caa34721-ASSET1.0.pdf File-Format: application/pdf File-Size: 488266 Handle: Repec:unm:umamet:2003033 DOI: 10.26481/umamet.2003033