Template-type: ReDif-Paper 1.0 Author-Name: Walczuch, R.M. Author-workplace-name: Accounting & Information Management Author-Name: Hofmaier, K. Author-workplace-name: Externe publicaties SBE Title: Measuring customer satisfaction on the Internet Series: METEOR Research Memorandum Creation-Date: 20000101 Number: 051 File-URL: https://cris.maastrichtuniversity.nl/ws/files/1398893/guid-6c2afe30-42d1-4dd4-84d4-e4939f302c38-ASSET1.0.pdf File-Format: application/pdf File-Size: 974094 Handle: Repec:unm:umamet:2000051 DOI: 10.26481/umamet.2000051