Template-type: ReDif-Paper 1.0
Author-Name: Grip Andries de
Author-Name: Sieben Inge 
Author-Name: Stevens Fred 
Author-workplace-name: ROA rm
Title: Vocational Versus Communicative Competencies as Predictors of Job Satisfaction
Abstract: We analyzed the effects of workers’ competencies and job content on their overall, intrinsic, and extrinsic job satisfaction. We focused on pharmacy assistants, an occupational group that operates at the interface of professional health and commercial activities. This means that pharmacy assistants need both professional  and customer-oriented  competencies in their work. Results from a linked employer-employee survey showed that assistants with more communicative competencies were more satisfied with their job, whereas assistants with more pharmaceutical competencies were less satisfied. In addition, workers who performed tasks below their level of competence were more dissatisfied with their remuneration and career prospects, but not with the content of their job as such, than were other workers. Keywords: job satisfaction, competencies, job content, intrinsic and extrinsic satisfaction
Keywords: education, training and the labour market; 
Series: Research Memoranda
Creation-Date: 2006
Number: 004
File-URL: http://digitalarchive.maastrichtuniversity.nl/fedora/objects/guid:8f4d259b-b647-41c2-93b4-21455b36d051/datastreams/ASSET1/content
File-Format: application/pdf
File-Size: 94550
Handle: RePEc:unm:umaror:2006004